These Terms of Use (the “Terms”) are a legal agreement between you and Changsha GINHE Technology Co., Ltd. (“GINHE”, “we”, “us”, or “our”) regarding your access to and use of our products and services, including but not limited to our official website, GCS, GCT Plugin For UE, related clients, mini-programs, SDKs, documentation, and business inquiry forms (collectively, the “Products” or “Services”).
Please read these Terms carefully before using the Services, especially provisions that affect your rights and obligations (including limitations of liability and dispute resolution). If you do not agree, stop accessing or using the Services immediately. By clicking accept, registering, signing in, or using the Services, you agree to be bound by these Terms.
These Terms apply together with our Privacy Policy and any product-specific rules (such as download or plugin licenses). If a specific rule conflicts with these Terms on that subject, the specific rule controls.
1. Acceptance and changes
You represent that you have full legal capacity. If you use the Services on behalf of an organization, you have authority to bind that organization. Minors should review these Terms with a guardian and use the Services only with guardian consent.
We may update these Terms as our business, law, or products change. Updated Terms will be posted on our website or in-product and take effect when published unless law requires otherwise. Continued use after an update means you accept the updated Terms; if you disagree, stop using the Services and close any applicable account.
2. Services and license scope
We provide industrial visualization, CAD lightweighting, plugins, technical services, and website information. Exact features are as actually offered and as set out in any commercial contract, order, or POC arrangement.
Subject to these Terms and applicable law, we grant you a personal, limited, non-transferable, non-sublicensable, non-exclusive license to access and use the Services for the agreed purpose. Except as required by law or approved in writing, you may not reverse engineer, decompile, crack, modify, or circumvent technical protections, or use the Services to build a substantially competing product.
Trials, demos, Prove-First POCs, or free features may have time, scene, performance, or feature limits as stated on the page, in email, or in writing.
3. Accounts
Some Services require an account with true, accurate, and complete information. You must safeguard credentials and are responsible for activity under your account. Notify us promptly of unauthorized use or security risks.
We may restrict login, suspend Services, or close accounts where we reasonably suspect violation, fraud, infringement, or security risk, and may pursue remedies allowed by law.
Accounts opened via enterprise email, invite codes, or business channels may belong to the organization; admins may manage member access, and you must follow organizational policies.
4. Acceptable use
You agree to use the Services lawfully and not to:
Publish or transmit illegal, infringing, false, fraudulent, obscene, violent, or harassing content;
Disrupt the Services or access others’ data, systems, or networks without authorization;
Upload malware or conduct scraping, abuse, or attacks;
Upload or process content that infringes others’ IP or trade secrets without permission;
Use the Services in nuclear, air-traffic, life-support, or similarly high-risk contexts unless separately agreed in writing after appropriate assessment;
Engage in any other conduct that violates law, these Terms, or public order.
5. Intellectual property
Software, UI, docs, trademarks, logos, algorithms, models, and related materials in the Services belong to GINHE or its licensors and are protected by IP laws.
Ownership of business data, models, and scenes you submit is governed by contract; if unspecified, you retain rights in your original content as allowed by law, and grant us a worldwide, royalty-free license necessary to provide the Services.
Without written permission, you may not use “GINHE”, “鲸跃银河”, or confusingly similar marks, or imply an undisclosed partnership, endorsement, or investment.
6. Third-party services
The Services may include third-party sites, plugins, cloud resources, or payments. Those providers are solely responsible for their offerings under their own terms and privacy policies. Using them means you accept their rules; we do not warrant their availability, security, or content.
Disputes arising from third-party services should be resolved between you and the provider, except where law requires otherwise or we are at fault.
7. Disclaimers and limitation of liability
The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim warranties of uninterrupted, timely, secure, accurate, complete, or fit-for-purpose performance.
We are not liable, to the extent permitted by law, for interruption, data loss, or damages caused by force majeure, telecom failures, third-party outages, attacks, or your devices or operations; we will use reasonable efforts to help restore service.
Our total liability for claims arising from the Services will not exceed the fees you actually paid us for the Service giving rise to the claim in the twelve months before the claim (or RMB 100 if the Service was free), except where liability cannot be limited by law.
Visualization, simulation, and decision-support outputs are for reference only and are not a final guarantee of safety, compliance, or business outcomes; qualified professionals must make critical decisions with on-site judgment.
8. Changes, suspension, and termination
We may upgrade, adjust, suspend, or retire Services and will try to notify you in advance via website, email, or in-product notice. Compatibility changes follow release notes.
If you materially breach these Terms, law, or contract, we may immediately suspend or terminate Services and require deletion of unauthorized copies.
After termination, we may delete or anonymize personal information under the Privacy Policy and law, except where retention is required.
9. Governing law and disputes
These Terms are governed by the laws of the Mainland of the People’s Republic of China, without regard to conflict-of-law rules.
Disputes should first be resolved amicably; if not, either party may bring suit in a court with jurisdiction over GINHE’s domicile.
10. Miscellaneous
These Terms are the entire agreement on this subject and supersede prior oral or written discussions, except where a signed commercial contract says otherwise.
If any provision is invalid or unenforceable, the remaining provisions remain in effect.
Failure or delay in enforcing a right is not a waiver.
You may not assign these Terms without our prior written consent; we may assign them to affiliates in connection with reorganization or M&A.
11. Contact us
Questions about these Terms can be sent to:
Company: Changsha GINHE Technology Co., Ltd.
Email: hi@ginhe.cn
We will respond after verifying your identity as soon as reasonably possible.